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Information › Return policy
Welcome to R.F. Engine! Your engine & engine parts experts!



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Look around if it can’t be found give us a call. Toll Free 1-800-828-6943
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Return policy



Returns:
Please inspect all the merchandise upon arrival, Damaged shipments should be reported immediately to the freight company that delivered the products. Returns are accepted on a case-by-case basis. International and or airfreight are non refundable for any reason. NO EXCEPTIONS! No freight will be credited for any incorrect parts ordered by part number only. Even parts listed the catalog may require additional information to deem a correct fit. All returns must have a return authorization number or credit may not be given. All parts must be sent pre paid at the customer’s expense. All shipments that are sent freight collect will be refused. A 15% restocking fee will be charged for all unused parts or all parts ordered incorrectly. All returns must be in clean, unmarked and original packaging. No returns on special orders or electrical components. All items damaged from improper packing will be issued no credit.

Core Refunds: Call to set up the proper return on your core. Do not send back assuming the location or freight company to be used. All core returns require a return authorization number. Any un authorized cores sent in freight collect will be refused or the shipping charges will be deducted from the core amount due in the amount we are billed. Core credit is credited once credit is received from the manufacturer. All cores are subject to core criteria unless otherwise stated.


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All manufacturer’s names, numbers, and symbols are registered trademarks of these manufactures and are supplied for reference purposes only, not implying that any part listed is the product of these manufacturer’s. R. F. Equipment, Inc. is in no way affiliated with any of these manufacturer’s. All prices are subject to availability and change at any time at the discretion of R. F. Equipment, Inc. 


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